Ice Cold Air Discount Auto Repair

This place is great. The guys here are well experienced and go out of their way to provide excellent service and show they truly care. My vehicle has 255k+ miles on it and some electrical parts were starting to go. I started taking my Mazda3 here because they are reasonably priced and don’t try to nickel and dime you for everything like the last chop shop I took it too that burned a hole in my pocket. They are very busy and are often overbooked and things can sometimes take a couple days but it’s worth it dealing with people that are down to earth and don’t b.s. you and get the job done at a fair price. I would definitely recommend them and will be back.

Rude, not professional. Just called to see about bringing my vehicle in. I stated I worked early and if it was possible to make an appointment for later in the day.He stated “drop off is between 8-9 am”. I said that really doesn’t work for me and what other options there may be (like drop off early before 8 am). He rudely stated that if I dropped it off after 9 am they would not look at it until the next day. Obviously these guys don’t need my business that bad and won’t even flex a little. I just hung up. Get a life guys…this is not how a success business treats new potential customers

My vehicle was blowing hot on one side and cool on another so they performed a diagnostic for free. I got a call saying the expansion valve was leaking Freon based off their dye test and would need to be replaced and recharged for a total of $394. They told me (and I had someone who heard the conversation with me) that both sides were now blowing “ice cold air” and would for a while until the Freon ultimately ran out. I chose not to have services rendered here because I thankfully contacted Choice Automotive in Pinellas Park and they quoted me $261 for the exact same service. I let them know I would not be getting it serviced and picked it up to BOTH SIDES having hot air blowing. We called them back to ask what they did and if they emptied the Freon and they adamantly stated they did not, only did the dye test and charge to test it. To wrap up this painful tale, the mechanic over at Choice Automotive informed me that they did not even diagnose the issue correctly, my compressor was bad and needed to be replaced- with evidence. Cherry on top- they confirmed that the system had been completely emptied of Freon. So 1) you misdiagnosed the issue 2) you lied 3) you stole Freon from me. Take your services to Choice Automative and see Austin to save yourself a headache and some serious money. Karma will come.